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How h2hstats Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team.

Account data protectedPayPal, Venmo, Play+ coveredYour access rights explainedContact path available
h2hstats How h2hstats Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection at h2hstats is built around four concrete practices: encrypted storage, limited internal access, defined retention windows, and a clear path for you to exercise your rights. Each practice applies to all account data, including payment records tied to PayPal, Venmo, and Play+ transactions. Access depends on the laws of your state and is available only where local law permits.

Encrypted Account Storage

Your personal details and payment records are stored using industry-standard encryption. Only authorized internal roles can access the data, and each access event is logged for audit purposes.

Defined Retention Schedule

We keep your data only as long as required by state regulations or our fraud-prevention obligations. Once that window closes, records are deleted or anonymized on a rolling schedule.

Cookie and Session Controls

Session cookies keep your account active while you browse. You can clear them through your browser at any time without losing your account credentials or your PayPal or Venmo payment preferences.

Your Correction and Deletion Rights

You have the right to request a copy of your data, ask us to correct inaccurate details, or request deletion where state law allows. Submit through live chat or email and we will respond with a timeline.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete the personal data we hold on your account, our support team handles those requests directly. You can reach us through live chat on the site, by email, or through the in-app message center on mobile. We aim to acknowledge data requests within two business days and resolve them as quickly as state-mandated timelines allow.

Live Chat Start a chat session from any page on h2hstats. Our team can pull up your account data record and walk you through a correction or deletion request in real time.
Email Support Send your data request to our support address listed in the account settings screen. Include your registered email so we can match your identity before making any changes.
In-App Messaging Open the mobile app, go to Account, then tap Help to send a message. Useful when you need to attach a screenshot of a payment discrepancy tied to your PayPal or Venmo record.

Common Questions About Your Data and Privacy Rights

These are the questions we actually hear from account holders about how their data is stored, shared, and protected. Each answer reflects how h2hstats operates today for accounts in eligible states.

We collect your name, email, date of birth, and the payment details you submit — including PayPal, Venmo, or Play+ card information — to verify your identity and process transactions under state requirements.

We do not sell your data to advertisers. We share it only with payment processors like PayPal and Venmo, fraud-detection services, and state regulators where disclosure is legally required in eligible states.

Retention periods are set by state regulations and our internal compliance schedule. Once those windows expire, records are deleted or anonymized. You can ask us for the specific retention period that applies to your account.

Yes. Submit a data access request through live chat or the email address in your account settings. We will verify your identity first, then provide a summary of stored personal and transaction data.

Contact support via live chat or email with a deletion request. Where state law permits, we will remove or anonymize your data once any legally required retention period for your account has passed.

Yes. Payment records are encrypted at rest and access is restricted to authorized roles. We log every internal access event so the audit trail is intact if you ever raise a dispute about a specific transaction.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.